Iberostar Waves Quetzal
Location
- 60 km from Cancún airport
- Located directly on the beach
- Playa del Carmen
- 105 km from the new Tulum International Airport
- 4 km from Playa del Carmen
Address
Hotel description
Iberostar Waves Quetzal is located just minutes from the lively downtown of Playa del Carmen. This beachfront resort beautifully combines traditional Mayan culture with modern luxurious amenities and sacious accomodations. Featuring a wide span of amenties such as, four sparkling pools, a pristine beach, seven restaurants and Seven Bars.
Meal and beverage plans
All-Inclusive Plan
- Breakfast, lunch, and buffet dinner daily
- 3 à la carte dinners per week
- Unlimited alcoholic and non-alcoholic beverages
- Minibar restocked daily
Additional inclusions
- Star Camp Kid's Program: Kangaroo (ages 0-3) Monkey (ages 4–6) Dolphin (ages 7–12) Eagles (ages 13–15)
- Select non‑motorized water sports
- Introductory scuba demonstration in pool (Restrictions apply/subject to availability)
- Nightly entertainment
- WiFi throughout the property
- Use of beach and pool chairs and towels
- Stay at one, play at more*: access to services and facilities at Iberostar Tucan (restrictions may apply)
Best For...
Family
Wedding & honeymoons
Perks for groups
2SLGBTQIA+ Resorts
Important Notes
Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.
In order to maintain a family oriented environment, IBEROSTAR Hotels & Resorts does not accept any Spring Breakers (either groups or individuals) at any property and during any time of the year. Spring Breakers are defined as High School through College-aged individuals who book together as individual reservations or groups. IBEROSTAR Hotels & Resorts reserves the right to deny check-in to any group or individual that can be defined as a Spring Break group.
Please be advised that smoking is not permitted in the guest rooms and balconies. There are designated outdoor smoking areas.
Guests now have the option to use the advance online check-tool on webcheckin.iberostar.com and follow 2 easy steps anytime time before arrival.
Staying at Iberostar beachfront resorts can be even more comfortable and fun for babies. This hotel provides items for daily use that will make traveling with the little ones easier, leaving space in the suitcase for memories and unforgettable moments!
Baby items include:
- Microwave oven
- Baby bath tubs
- Baby bottle sterilizer
- Changing mats - mats with terry cloth
- Bottle washing set
- Highchairs
*Baby items are always subject to availability and are requested at the time of booking or directly at the hotels with the Public Relations or Reception teams, at no additional cost. Availability varies according to destinations and hotels. Not available at Grands.
Please note that the Dolphin group can be split into Dolphin Jr. (7-9 years old) and Dolphin (10-12 years old), depending on the number of children.
Please be advised that Iberostar Waves Tucán and Iberostar Waves Quetzal will undergo a comprehensive renovation to elevate service standards and facilities.
As part of this process, both hotels will be temporarily closed from May 15th to November 30th, 2026.
Premium Room
Junior Suite
Two Bedroom Family
Junior Suite Ocean Front
Premium Near Pool
Premium Tropical View
Premium Near Beach
Junior Suite Ocean Front Beach Access
Restaurants & Bars
Restaurants
- Buffet Cozumel - Buffet - Mexican / International
- Buffet international Tulum - Buffet - International
- Uxmal Beach Grill - Snack bar - International
- Bonsai - À la carte - Japanese
- Mare Nostrum - À la carte - Mediterranean
- Smoke House La Hacienda - À la carte - Texan-style
- La Góndola - À la carte - Italian
- Uxmal - À la carte - Mexican
Bars
- Lobby Bar
- Pool Bar
- Beach Bar
- Lounge Bar
- Sport Bar
Activities
Pools
- Outdoor pool
- Outdoor kid pool
Motorized and non-motorized water sports
- Scuba diving ($)
- Kayak
- Catamaran
- Windsurfing
- *Non-motorized water sports are complimentary for the first hour and subject to availability
Land activities
- Tennis
- Dance lessons
- Daily activities
Entertainment
- Live music
- Live shows
- Kid's Club
Golf
Health and Relaxation
- Fitness centre
- Spa ($)
- Massage services ($)
Other facilities & services
- Gift shop
- Beauty salon
- Car rental service
- Meeting facilities
- Laundry service
- Tour desk
- Currency exchange service
- Medical services
Environmental Sanitation Fees
Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.
Spring break policy
In order to maintain a family oriented environment, IBEROSTAR Hotels & Resorts does not accept any Spring Breakers (either groups or individuals) at any property and during any time of the year. Spring Breakers are defined as High School through College-aged individuals who book together as individual reservations or groups. IBEROSTAR Hotels & Resorts reserves the right to deny check-in to any group or individual that can be defined as a Spring Break group.
Smoking policy
Please be advised that smoking is not permitted in the guest rooms and balconies. There are designated outdoor smoking areas.
Advance check-in
Guests now have the option to use the advance online check-tool on webcheckin.iberostar.com and follow 2 easy steps anytime time before arrival.
Baby Items
Staying at Iberostar beachfront resorts can be even more comfortable and fun for babies. This hotel provides items for daily use that will make traveling with the little ones easier, leaving space in the suitcase for memories and unforgettable moments!
Baby items include:
- Microwave oven
- Baby bath tubs
- Baby bottle sterilizer
- Changing mats - mats with terry cloth
- Bottle washing set
- Highchairs
*Baby items are always subject to availability and are requested at the time of booking or directly at the hotels with the Public Relations or Reception teams, at no additional cost. Availability varies according to destinations and hotels. Not available at Grands.
Dolphin Star Camp
Please note that the Dolphin group can be split into Dolphin Jr. (7-9 years old) and Dolphin (10-12 years old), depending on the number of children.
Please be advised that Iberostar Waves Tucán and Iberostar Waves Quetzal will undergo a comprehensive renovation to elevate service standards and facilities.
As part of this process, both hotels will be temporarily closed from May 15th to November 30th, 2026.
Family
Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.
Wedding & honeymoons
This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.
To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.
Perks for groups
Book a group package of a certain size and some guests pay only the taxes*. *Discount is not available if booking hotel only. Discount is applicable on the base fare and does not apply to surcharges, charges and taxes. Subject to availability at time of booking. Cannot be combined with any other offer, discount, or promotion, unless otherwise specified. Restrictions can include but are not limited to: type and size of group, booking and travel periods, minimum number of nights, age restrictions, and availability. Subject to availability at time of booking. Terms and conditions are subject to change without prior notice. Contact our groups department for details.
2SLGBTQIA+ Resorts
All members and allies of the community are welcomed at this 2SLGBTQIA+ friendly resort.